Texas Trim Clinic

This Privacy Policy describes how Texas Trim Clinic LLC ("Texas Trim Clinic," "we," "us," or "our") collects, uses, and discloses information about you when you visit our website, contact us, request an appointment, or otherwise interact with our services.

Note: Mobile information and opt-in consent won't be shared with third parties or affiliates for marketing or promotional purposes.

1. Information We Collect

We collect information you provide directly to us, including:

Contact details such as your first name, last name, email address, and phone number when you submit a form, request an appointment, or reach out to us.
Health and wellness information you choose to share during a consultation or treatment intake.
Communication preferences, including whether you have opted in to transactional or marketing messages.
Payment information processed by our third-party payment processors (we do not store full card numbers).

We also collect certain information automatically when you use our website, including device information, browser type, IP address, pages visited, and cookies or similar technologies for analytics and site functionality.

2. How We Use Your Information

To schedule, confirm, reschedule, or follow up on appointments and treatments.
To respond to inquiries and provide customer support.
To send transactional messages such as appointment reminders, order confirmations, and account notifications.
To send marketing or promotional messages, but only if you have opted in.
To improve our website, services, and patient experience.
To comply with applicable legal, regulatory, and safety obligations.

3. SMS & Text Messaging Program

By providing your mobile number and checking the applicable consent box on our forms, you agree to receive text messages from Texas Trim Clinic LLC. There are two separate categories of messages:

Transactional messages — appointment reminders, confirmations, and account notifications related to services you have requested.
Marketing messages — special offers, promotions, new services, and other updates (only if you separately opt in).

Message frequency may vary. Message & data rates may apply. Reply HELP for help or STOP to opt out of further messages at any time. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors that support our messaging services (for example, our SMS platform provider) is permitted, and those parties are restricted from using your information for their own marketing.

4. Cookies & Analytics

We use cookies and similar technologies to operate our website, remember your preferences, analyze site usage, and improve performance. You can control cookies through your browser settings; however, disabling cookies may affect site functionality.

5. How We Share Information

We do not sell your personal information. We may share information with:

Service providers who perform services on our behalf (hosting, email, SMS delivery, analytics, payment processing).
Professional advisors such as auditors, lawyers, and insurers.
Authorities or other parties when required by law or to protect rights, property, or safety.
A successor entity in the event of a merger, acquisition, or sale of assets.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy and to comply with our legal obligations.

7. Your Choices & Rights

Opt out of marketing emails by using the unsubscribe link in any email.
Opt out of marketing or transactional SMS by replying STOP to any message.
Request access to, correction of, or deletion of your personal information by contacting us.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system, however, is completely secure.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy or our practices, contact us at info@txtrimclinic.com.